Assistance or service – Whirlpool W10162166A Manuel d'utilisation

Page 9

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ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you
use only FSP

®

replacement parts. FSP

®

replacement parts will fit

right and work right because they are made with the same
precision used to build every new WHIRLPOOL

®

appliance.

To locate FSP

®

replacement parts in your area, call us or your

nearest Whirlpool designated service center.

In the U.S.A.

Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.

For further assistance

If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Canning Unit Kit

(coil element models)

Order Part Number 242905

Cooktop Cleaner

(ceramic glass models)

Order Part Number 31464

Cooktop Protectant

Order Part Number 31463

Cooktop Care Kit

(includes cleaner, protectant, and applicator pads)

Order Part Number 31605

Cooktop Scraper

(ceramic glass models)

Order Part Number 3183488

All-Purpose Appliance Cleaner

Order Part Number 31662

Stainless Steel Cleaner & Polish

(stainless steel models)

Order Part Number 31462

Gas Grate and Drip Pan Cleaner

Order Part Number 31617

In Canada

Please call the Whirlpool Canada LP Customer Interaction Centre
toll free: 1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Use and maintenance procedures.

Accessory and repair parts sales.

Referals to local dealers, repair parts distributors, and service
companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:

Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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