Ix. qsc online, Qualified service centers, International servicing – QSC Audio MX 1000a Manuel d'utilisation

Page 14

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File Library

QSControl Hardware Support
QSControl Software Support

EX, MXa, VS, USA, and Series One

Slot Accessories

General Notes

File Types

Graphics
Mechanical drawings
Specifications
Application notes
Field service notes
Service bulletins
Schematics
Pin-outs
Owners manual text segments
Environment files
Computer utilities and drivers
Service manual text segments
Computer configuration tips
Block diagrams

These are primarily text, graphics, utility, and program files.

Security Levels

New User

Cursory access, for review

Full User

Customer access

QSC User

Full access

Sysop

Supervisory access

User Privileges and Security

New User

30 minutes per day
No uploads
No downloads
Standard messages access
Bulletin access

Full User

90 minutes per day
5 uploads per day
5 downloads per day
Standard messages access
Bulletin access

QSC User

Unlimited time per day
10 uploads per day
10 downloads per day
Unlimited messages access
All menu and system access

*Uploads and messages subject to verification and editing by the sysop.

Communications Settings

14400 bps (also supports 1200, 2400, and 9600 bps)

8 bits, no parity, 1 stop bit

QUALIFIED SERVICE CENTERS

QSC maintains a service center network for your conve-
nience. If you choose to return your product to a local
service center, you may call QSC Technical Services for
a referral. Accessories, input modules and other periph-
eral QSC products must be returned to the factory for
service.

INTERNATIONAL SERVICING

For QSC products that are purchased outside of the
United States, service must be referred to the distributor
or dealer from where the product was purchased. There
are numerous service centers in many countries. The
service centers in your country may be located by your
dealer, distributor, or by contacting QSC Technical Ser-
vices.

IX. QSC ONLINE

If you have a computer with a modem you can take
advantage of QSC’s convenient technical support bulle-
tin board system,

QSC OnLine. Download software

updates, messages, or hardware application notes; up-
load questions, comments, and useful tips, and more.
This service is available free of charge, around the clock,
365 days a year (366 days in leap years).

As of March 18, 1994—

BBS Hours:

24 hours a day

BBS Telephone Number:

(714) 668-7567

General

Automatic system maintenance hours:

1:00 a.m.–2:00 a.m. Pacific Time
(no log-ons during this hour)

System type:

Open (no subscription fee)

Host location:

QSC Customer Service Department

Costa Mesa, California

Support Areas

Bulletins

Advertisements
Ordering and Support Information
Newsletter

Conferences
Mail Messages

General Forum
Parts & Accessory Ordering
Technical Commentary
QSControl Hardware Support
QSControl Software Support
EX, MXa, VS, USA, and Series One
Slot Accessories
General Notes

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