Troubleshooting guide – Memorex MT2365 Manuel d'utilisation

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TROUBLESHOOTING GUIDE

Before requesting service, please refer to the following chart for the symptom and possible solution.

SYMPTOMS

POSSIBLE SOLUTIONS

• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off; check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.

Poor reception on some channels

Horizontal or diagonal bars on
screen

Poor sound or No sound

TV does not operate

• Check antenna connections; reorient antenna.
• Check for sources of possible interference.

• Station or CATV experiencing problems; tune to another station.
• Station signal is weak; reorient antenna to receive weaker station.
• Check for sources of possible interference.

Poor picture or No picture

• Station or CATV experiencing problems; tune to another station.
• Check antenna or CATV connections, reorient antenna.
• Check for sources of possible interference.
• Check picture control adjustments.

• Station or CATV experiencing problems; tune to another station.
• Check sound adjustments (Volume and Muting).
• Check for sources of possible interference.

Poor color or no color

• Station or CATV experiencing problems; tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or CATV connections; reorient antenna.
• Check for sources of possible interference.

Picture wobbles or drifts

• Station or CATV experiencing problems; tune to another station.
• Make sure channels are set into memory.
• CATV company is scrambling signal.
• Check antenna orientation.

No CATV reception

• Check all CATV connections.
• Set TV/CATV menu option to the CATV mode.
• Station or CATV system problems; try another station.

• Make sure TV/CATV menu option is in the appropriate mode.
• If using antenna, check UHF antenna connections.

No reception above channel 13

No Remote operation

• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range; move closer to TV within 15 feet.
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between the Remote and the TV.
• Make sure the power cord is plugged in.

TV shuts off

• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.

Closed - Caption is not activated.

• TV station experiencing problems or program tuned is not closed captioned. Try

another channel.

• Check CATV connection or VHF/UHF antenna, reposition or rotate antenna.
• Press TV/CAPTION/TEXT button to turn on the closed caption decoder.
• Select proper language in the menu options.

Display is not shown in your language.

The remote control does not register
your product.

• Fully depress CODE SET button and VCR or CAB/SAT button at the same time.

Then enter the code that operate your product within 10 seconds.

• Install new batteries.
• Press the button of the product you want to control (TV, VCR, Cable/Satellite box).
• Program remote with a different code.
• The remote control may not be compatible with your product.
• Install new batteries.

The remote control does not operate
your product.

The remote control does not operate
some features of your product.

• Program remote with a different code.
• The remote control may not be able to operate all features of your product.

FOR ADDITIONAL SET-UP INFORMATION OR CUSTOMER SERVICE

PLEASE CALL:

1-877-476-3561

3I60201A E/P10-16

03*02*2000, 22:39

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