Beforeyoucallforservice, Before you call for service – GE washers G161 Manuel d'utilisation
Page 8

Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit
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Before you call for service…
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WATER
Possible Causes
What To Do
Too many suds
Too much detergent
• Measure your detergent carefully . Use less soap if you have
soft water, a smaller load or a lightly soiled load .
Type of detergent
• Switch to a lower sudsing detergent brand and follow
instructions on package .
Soft water
• Try less detergent .
Water leaks
Using too much detergent
• Use less detergent . Use less soap if you have soft water,
in washer
a smaller load or a lightly soiled load .
Fill hoses or drain hose is
• Make sure hose connections are tight at faucets and
improperly connected
rubber washers are installed . Make sure end of drain hose
is correctly inserted in and secured to drain facility .
Household drain may
• Check household plumbing . You may need to call
be clogged
a plumber .
Drain hose loose
• Make sure drain hose is fully seated in back of washer and
that the two retaining screws are fully seated .
Drain hose rubs on wall
• Make sure drain hose does not make contact with the wall .
May cause excessive wear on the hose .
Constant water pressure
• Tighten hoses at the faucets and turn the water off after
to the fill hoses at the
each use .
water source
• Check condition of the fill hoses; they should be replaced
every 5 years .
Water temperature
Cooler water temperatures
• New laundry detergents have been formulated to work
seems incorrect
provide improved energy
with cooler water temperatures without affecting wash
efficiency
performance .
Water supply is turned off
• Turn both hot and cold faucets fully on and make sure
or improperly connected
hoses are connected to correct faucets .
Water valve screens are
• Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer . Use a brush or
toothpick to clean the screens in the machine . Reconnect
the hoses and turn the water back on .
House water heater is
• Make sure house water heater is delivering water at
not set properly
120°F–140°F (48°C–60°C) .
Water pumped out before
Lid lifted or cycle was put in • Reset cycle .
cycle is complete
pause for over 24 hours
Water won’t drain
Drain hose is kinked or
• Straighten drain hose and make sure washer is not
improperly connected
sitting on it .
• Top of drain outlet should be less than 6 ft (1 .8 m)
above floor .
Washer pauses during
This is normal
• This is normal . The washer alternates between agitate and
wash cycle
soak during some wash cycles to get your clothes cleaner
with less wear .
Washer pauses during
This is normal
• The washer may pause during the spin cycle to remove
spin cycle
soapy water more efficiently .