Before you call for service – GE Monogram J2C968 Manuel d'utilisation

Page 38

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Problem

Possible Causes

What To Do

Clock and timer do

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

not work

inserted in the electrical outlet.

grounded outlet.

A fuse in your home

• Replace the fuse or reset the circuit breaker.

may be blown or the
circuit breaker tripped.

Oven controls improperly set.

• See the Using the clock and timer section.

Oven will not self-clean

The oven temperature is

• Allow the range to cool and reset the controls.

too high to set a self-clean
operation.

Oven controls improperly set.

• See the Using the self-cleaning oven section.

The probe is plugged into

• Remove the probe from the oven.

the outlet in the oven.

“Crackling” or

This is the sound of the

• This is normal.

“popping” sound

metal heating and cooling
during both the cooking and
cleaning functions.

Excessive smoking

Excessive soil.

• Touch the CLEAR/OFF pad (OFF pad on Canadian

during a clean cycle

models). Open the windows to rid the room of
smoke. Wait until the LOCKED light goes off. Wipe
up the excess soil and reset the cleancycle.

Oven door will not

Oven too hot.

• Allow the oven to cool below locking temperature.

open after a clean cycle

Oven not clean after a

Oven controls not properly set.

See the Using the self-cleaning oven section.

clean cycle

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean

cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.

“LOCKED” flashes

The self-clean cycle has been

Close the oven door.

in the display

selected but the door is not
closed.

“LOCKED” light is

The oven door is locked

• Touch the CLEAR/OFF pad (OFF pad on Canadian

on when you want

because the temperature

models). Allow the oven to cool.

to cook

inside the oven has not
dropped below the
locking temperature.

“F—and a number

You have a function error code.

Touch the CLEAR/OFF pad (OFF pad on Canadian

or letter” flash

models). Put the oven back into operation.

in the display

If the function code repeats.

• Disconnect all power to the range for at least 30

seconds and then reconnect power. If the function
error code repeats, call for service.

38

Consumer Support

Tr

oubleshooting T

ips

Care and Cleaning

Operating Instructions

Safety Instructions

Before you call for service…

Troubleshooting Tips

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