Curtis RLDED3930A-RK - Manuel (Page 31)

Troubleshooting
Problems Solutions
NO PICTURE
Connect power cord correctly.
Turn on power.
Connect video cable correctly.
Select the input signal source with proper cable connection with the source button.
ABNORMAL
COLORS
Match the colors on the cables to the ports off the back of the television. I.E. red cable to red colored
port.
PICTURE IS TOO
DARK
Adjust your contrast, brightness and lamp settings from the OSD Menu. For adjust controls
AUDIO ONLY NO
PICTURE
Make sure you have connected both your video and audio cables.
The TV’s tuner signal must not be lower than 65 %.
PICTURE ONLY NO
AUDIO
Make sure the audio cable is connected.
Readjust your volume via the remote control.
The TV’s tuner signal must not be lower than 65 %.
REMOTE CONTROL
DOES NOT WORK
Turn off the TV, unplug it from the socket. Remove the batteries out of the remote for 30 minutes.
Press the remote buttons and the power button randomly for a good 2 seconds, and then reinstall the
batteries. Try the remote to see if it works. For battery removal instructions.
The TV’s remote sensor is also housed in the same place as the power indicator light. Please make
sure there is line of sight from the remote control’s front sensor to the remote sensor of the TV.
CANNOT RECEIVE
SUFFICIENT
CHANNELS
THROUGH THE
ATSC/NTSC TUNER
The TV’s tuner signal must not be lower than 65 %. Change the direction of your antenna and rescan
your channels. If you have cable call up your cable company and ask about signal strength of your
local cable.
NO COLOR
Please adjust your picture setup and make sure the saturation and the RGB are not turned all the way
down. For adjustment controls.
The TV’s tuner signal must not be lower than 65 %. Check your signal.
WEAK SIGNAL OR
NO PROGRAM
SYMBOL ON
SCREEN
The TV’s tuner signal must not be lower than 65 %. Change the direction of your antenna and rescan
your channels. If you have cable call up your cable company and ask about signal strength of your
local cable.
TV’S UNIVERSAL
REMOTE CODE
This television follows NEC’s universal remote code. To find the actual code you must read
through your own universal remote’s guide book.
Troubleshooting
The following table contains the common problems and the solutions to these problems. Please check this list before
you contact the technicians.
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