Danby DDW611W - Manuel (Page 21)

Troubleshooting
Occasionally a problem may arise that is minor in nature, and a service call may not be neccessary. Use this
troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot
or Danby’s Toll Free Number 1-800-263-2629 for assistance.
PROBLEM POSSIBLE CAUSE SOLUTION
Dishwasher doesn’t
run • Fuse blown or circuit breaker tripped.
• Power supply is not turned on.
• Water pressure is low.
• Replace fuse or reset circuit
breaker.
• Make sure dishwasher is turned on and
door is closed. Plug in cord securely.
• Check that water supply is connected and
the water is turned on.
Drain pump doesn’t
stop • Overflow • The system is designed to detect an
overflow. When it does, it shuts off the
circulation pump and turns on the drain
pump. Take out the rubber plug from the
container and drain the water out then put
the rubber plug back in.
Noise • Some audible sounds are normal.
• Utensils are not secure in basket /
something small dropped into basket.
• Motor hums.
• Sound from soft food shredding action
and detergent cup opening.
• Ensure everything is secured in the
dishwasher.
• If you do not use often, dishwasher may
hum- remember to fill and pump out
appliance every week to keep the seal
moist.
Suds in the tub • Improper detergent.
• Spilled rinse agent.
• Use only dishwasher detergent to avoid
suds. If suds are present, open the door
and let suds evaporate.
• Always wipe rinse agent spills
immediately.
Dishes are not dry • Rinse agent dispenser is empty. • Make sure that the rinse agent
dispener is filled.
Dishes and flatware
are not clean (spots
filming) • Improper program selected/run.
• Improper rack loading.
• Extremely hard water.
• Select a stronger program.
• Make sure that the detergent dispenser
and spray arms are not blocked by large
dishware.
• Remove all metal utensils from
dishwasher
Detergent left in dis-
penser cups • Dishes blocking detergent cups. • Re-load the dishes properly.
Water standing in
the bottom of the
tub • This is normal. • A small amount of clean water around the
outlet on the tub button at the back of the
tub keeps the water seal lubricated.
Water doesn’t pump
out of the tub • Drain is clogged.
• Pump motor faulty.
• Make sure the kitchen sink is draining
well. If the dishwasher drains into a
disposer, run it clear.
• Have it checked by a qualified technician.
Dishwasher leaks /
steams • Overfill dispenser or rinse aid spills.
• Dishwasher isn’t level.
• Steam is normal. • Be careful not to overfill the rinse aid
dispenser. Spilled rinse aid could cause
oversudsing and lead to overflowing. Wipe
away any spills with a damp cloth.
• Make sure the dishwasher is level.
• Steam coming through the vent by the
door latch is normal during drying and
water draining.
PROBLEM POSSIBLE CAUSE SOLUTION
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