Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 2085-OV16_OB16 Micro800 16-Point Sink and 16-Point Source 12/24V DC Output Modules Manuel d'utilisation

Page 12: New product satisfaction return, Documentation feedback

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Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products. At

http://www.rockwellautomation.com/support/

, you can find technical manuals, a knowledge base of FAQs, technical and

application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the
best use of these tools.

For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect
support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit

http://www.rockwellautomation.com/support/

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the information that's contained in this
manual. You can also contact a special Customer Support number for initial help in getting your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing
facility. However, if your product is not functioning and needs to be returned, follow these procedures.

Documentation Feedback

Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this
document, complete this form, publication

RA-DU002

, available at

http://www.rockwellautomation.com/literature/

.

United States or Canada

1.440.646.3434

Outside United States or
Canada

Use the

Worldwide Locator

at

http://www.rockwellautomation.com/support/americas/phone_en.html

, or contact your local

Rockwell Automation representative.

United States

Contact your distributor. You must provide a Customer Support case number (call the phone
number above to obtain one) to your distributor to complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for the return procedure.

Publication 2085-IN003B-EN-P - September 2012

PN-101623

Supersedes Publication 2085-IN003A-EN-P - September 2012

Copyright © 2012 Rockwell Automation, Inc. All rights reserved. Printed in Singapore.

Allen-Bradley, Rockwell Automation, Micro800, Micro850 and TechConnect are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

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