Nyrius ARIES Prime - Manuel (Page 15)

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TROUBLESHOOTING
Before following the troubleshooting guide below please make sure that your Transmitter, Receiver
and ANY attached equipment are all properly connected, switched on and not in "Standby Mode".
Red
PoWER
LED is not
lighting up
• Make sure the power is connected to the Receiver/Transmitter.
• Check that the power supplies are connected to a working power outlet.
• The PoWER LED of the Receiver/Transmitter should be BLUE.
No Video is
displayed
• Check the status of the Link LEDs, and check TV or projector are working normally.
• Check the HDMI cable is undamaged and is plugged into the correct connection.
• Check that the correct HDMI output has been selected from the TV or projector’s
menu and that the HDMI cable is plugged into the correct output connection.
• Make sure that it is the Receiver that is connected to the TV or projector, and the
Transmitter that is connected to a PC, cable box or any HDMI device.
• Verify the Receiver’s PoWER LED and INFo LED indicators (see chart on page 9).
• Ensure your video resolution and frame rate is recognized/supported and within
the transmission range.
• Connect the source device to your TV to check and modify the video
format compatibility.
• Check your video resolution with HDMI input from your device is 1080p, 1080i,
720p, 576p, 480p.
• Ensure the display setting for your PC / Laptop has been switched to Clone Mode,
Projector out Mode or Dual Display Mode to enable external display.
Bad Picture • Make sure the HDMI cable used are undamaged and that you can get a good
picture when the source is connected directly to the display with an HDMI cable.
• Check that your video resolution with HDMI input from your PC / Laptop is either
1080p, 1080i, 720p, 576p, or 480p.
• Ensure the transmission distance is less than 15 feet (LoS).
Bad Audio/
No Audio
• Make sure that the source is outputting supported audio formats.
• Make sure that the TV’s volume is turned UP and not on MUTE.
• Make sure that your PC / Laptop audio volume has been turned UP.
• Make sure that your PC / Laptop audio output has been switched to HDMI out.
• Make sure there is no 5.8GHz wireless phone within 50cm of the Receiver. Some
phones use substandard transmission schemes.
other • If any other issue occurs or if the above issues persist, try disconnecting both
Transmitter and Receiver and repeating the link setup process
For further questions or inquires, please contact NYRIUS customer support at:
www.nyrius.com/contact