Microwave oven care troubleshooting, General cleaning important, Replacing filters and light bulbs – Samsung SMH2117S-XAC Manuel d'utilisation

Page 5: Problem solution

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5

General Cleaning
IMPORTANT

:

Before cleaning, make sure all controls are

off and the microwave oven is cool. Always follow label instructions

on cleaning products.
To avoid damage to the microwave oven caused by arcing due

to soil buildup, keep cavity, microwave inlet cover, cooking rack

supports, and area where the door touches the frame clean.
Clean with mild soap, water and a soft cloth or sponge, or as

indicated below.

n

Grease filters: mild soap and water or dishwasher.

n

Door and exterior: mild soap and water, or glass cleaner

applied to paper towel.

n

Control panel: sponge or soft cloth and water.

n

Stainless steel (on some models): mild soap and water,

then rinse with clean water and dry with soft cloth, or use

stainless steel cleaner.

n

Turntable: mild soap and water or dishwasher.

n

Cooking rack and supports (on some models): mild

soap, water and washcloth. Dishwasher cleaning is not
recommended.

Replacing Filters and Light Bulbs

n

Grease filters: Remove grease filters from underside of

microwave oven, and clean monthly.

n

Charcoal filter: The charcoal odor filter is behind the vent

grille at the top front of the microwave oven. The charcoal

filters cannot be cleaned, and should be replaced about

every 6 months.

n

Cooktop light: The cooktop light is located on the

underside of the microwave oven, and is replaceable.

n

Cavity light: The cavity light bulb is located behind the vent

grille at the top front of the microwave oven, under the

bulb cover, and is replaceable.

Do not use benzene, thinner or alcohol to clean the appliance.

n

This may result in discoloration, deformation, damage,

electric shock or fire.

Before cleaning or performing maintenance, unplug the appliance

from the wall socket and remove food waste from the door and

cooking compartment.

n

Failing to do so may result in electric shock or fire.

Do not clean the appliance with a steam cleaner.

n

This may result in corrosion.

Microwave Oven Care

Troubleshooting

Check these solutions if you have a problem with your microwave:

Problem

Solution

The display and/or the oven is not

working.

Make sure the plug is properly connected to a grounded outlet.

If the wall outlet is controlled by a wall switch, make sure the wall switch is turned on.

Remove the plug from the outlet, wait ten seconds, and plug it in again.

Reset the circuit breaker or replace any blown fuses.

Plug a different appliance into the outlet. If the other appliance doesn’t work, call a qualified

electrician to repair the wall outlet.

Plug the oven into a different outlet.

The display is working, but the

power won’t come on.

Make sure the door is closed securely.

Check if any packaging material or anything else is stuck in the door seal.

Check if the door is damaged.

Touch Cancel twice and enter all the cooking instructions again.

Is the power going off before the set

time has elapsed?

If there was a power outage, the time indicator will display: 88:88.

If no power outage occurred, remove the plug from the outlet, wait ten seconds, and plug it in

again. Reset the clock and any cooking instructions.

Reset the circuit breaker or replace any blown fuses.

Cooks food too slowly.

Make sure the oven has its own 20 amp circuit line. Operating another appliance on the same

circuit can cause a voltage drop. If necessary, move the oven to its own circuit.

Has sparks or arcing.

Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and

allow at least one inch between the foil and the interior oven walls.

The turntable makes noise or

becomes stuck.

Clean the turntable, roller ring and oven floor.

Make sure the turntable and roller ring are positioned correctly.

Causes TV or radio interference.

This is similar to interference caused by other small appliances, such as hair dryers. Move your

microwave (or appliance) away from appliances, such as your TV or radio.

Vent Motor suction force is too

weak.

Set the vent mode to high.
The Vent Fan will only operate in low speed mode while the microwave is working.

Operating noise is too loud.

The MWO makes noise during operation. This is normal.
If you hear an abnormal sound continuously, please contact the Samsung Call Center (1-800-

726-7864).

Cook top lamp is too dim.

Set the lamp brightness level to high.

Difficult to replace Charcoal Filter.

Please refer to the instructions for replacing the charcoal filter in the user’s manual.

Turntable rotates improperly.

Make sure you have not put too much food on the turntable.
If the food is too large or too heavy, the turntable may operate improperly.

Sensor_XAC_DE68-03970C_EN+CFR-02.indb 5

2012-09-27 �� 2:05:56

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