Samsung LN46C550J1FXZA - Manuel (Page 45)

45
English
05
Other Information
Issues solutions and Explanations
No Picture, No Video
The TV will not turn on. Make sure the AC power cord is securely plugged into the wall outlet and the TV. •
Make sure the wall outlet is working. •
Try pressing the • POWER button on the TV to make sure the problem is not the remote.
If the TV turns on, refer to ‘Remote control does not work’ below.
The TV turns off automatically. Ensure the • sleep Timer is set to Off in the setup menu. (P. 18)
If your PC is connected to the TV, check your PC power settings. •
Make sure the AC power cord is plugged in securely to the wall outlet and the TV. •
When watching TV from an antenna or cable connection, the TV will turn off after 10 - 15 minutes •
if there is no signal.
There is no picture/video Check cable connections. (remove and reconnect all cables connected to the TV and external •
devices).
Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the
•
connections to the TV input. For example, if an external device’s output is HDMI, it should be
connected to an HDMI input on the TV.
Make sure your connected devices are powered on.
•
Be sure to select the TV’s correct source by pressing the • sOURCE button on the remote control.
Reboot the connected device by reconnecting the device’s power cable. •
RF(Cable/Antenna) Connection
The TV is not receiving all channels. Make sure the coaxial cable is connected securely. •
Please try • Auto Program to add available channels to the channel list.
go to MEnU - Channel - Auto Program then select Auto and make sure the correct Cable TV
signal type is set in the menu. There are 3 options. (sTD, hRC and IRC) (P. 12)
Verify the Antenna is positioned correctly.
•
No Caption on digital channels. Check Caption Setup menu. Try changing • Caption Mode service 1 to CC1. (P. 20)
Some channels may not have caption data. •
The picture is distorted: macroblock,
error, small block, dots, pixelization.
Compression of video contents may cause picture distortion. especially on fast moving pictures •
such as sports and action movies.
A low signal can cause picture distortion. This is not a TV problem.
•
PC Connection
A “Mode not supported” message
appears.
Set your PC’s output resolution so it matches the resolutions supported by the TV. •
“PC” is always shown on the source
list, even if a PC is not connected.
This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected. •
The video is OK but there is no audio. If you are using a HDMI connection, check the audio output setting on your PC. •
Network Connection
The wireless network connection
failed.
Samsung Wireless USB dongle is required to use a wireless network. •
Make sure the Network Connection is set to • Wireless. (P. 25)
Make sure the TV is connected to a wireless IP sharer (Router). •
Software Upgrade over the network
fails.
Try network test in • setup menu. (P. 26)
If you have latest SW version, SW upgrade will not proceed. •
Others
Purple/green rolling horizontal bars
and buzzing noise from the TV
speakers with Component cable
connection. Remove the left and right audio connections from the set-top-box. If the buzzing stops, this •
indicates that the set-top-box has a grounding issue. Replace the Component video cables with
an HDMI connection.
The picture will not display in full
screen. HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) •
contents.
Black bars on Top & Bottom will be shown on movies that have aspect ratios different from your
•
TV.
Adjust picture size option on your external device or TV to full screen.
•
BN68-02604B_Eng.indb 45 2010-09-01 �� 9:58:43