Troubleshooting guide – Yamaha BD-S2900 Manuel d'utilisation

Page 27

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REFERENCE

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Before requesting service, make the following checks.

The following do not indicate a problem with this unit:

• Regular disc rotating sounds.
• Image disturbance during search.

To reset this unit

Page

Power

Operation

Displays

TROUBLESHOOTING GUIDE

To restore the unit if it freezes due to one
of the safety devices being activated

• Press and hold [STANDBY/ON] on the main unit for 3 seconds. (The settings remain

unchanged.)

To return all settings other than some
settings to the factory preset

• Select “Yes” in “Restore Default Settings” in the Setup menu.

This returns all values in the Setup menu and the on-screen menu, except for “On-screen
Language”, “DVD-Video Ratings” and “BD-Video Ratings” to the default settings.

18

To return to the factory preset (No
setting)

• Reset the unit as follows:

1 Press [STANDBY/ON] on the unit to turn off the unit.
2 Press and hold [

], [

OPEN/CLOSE] and [

] on the unit at the same time for

more than 5 seconds until “HELLO” is displayed on the unit.

3 The power is turned on and then turned off automatically.

No power.

• Insert the power cable securely into a known active AC outlet.

4

The unit switches to standby mode.

• This is a power saving feature. It can be changed if desired using “Off Timer” in the Setup

menu.

• One of the unit’s safety devices is activated. Press [STANDBY/ON] on the main unit to turn

the unit on.

18

The remote control doesn’t work
properly.

• The batteries are depleted. Replace them with new ones.
• You are not pointing the remote control at the main unit’s remote control signal sensor

during operation.

• Colored glass may obstruct the signal reception/transmission.
• Don’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight

exposure.

1
1


The unit is on but cannot be operated.

• Confirm the correct drive is selected.
• Some operations may be prohibited by the disc.
• The unit is hot (“U59” appears on the display). Wait for “U59” to disappear.
• One of the unit’s safety devices may have been activated.

Reset the unit as follows:
1 Press [STANDBY/ON] on the main unit to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [STANDBY/ON] on the main unit
for about 3 seconds. The unit is forcibly switched to standby. Alternatively, disconnect the
power cable, wait one minute, then reconnect it.

2 Press [STANDBY/ON] on the main unit to switch it on. If the unit still cannot be operated,

consult the dealer.

• Condensation has formed: Wait 1 to 2 hours for it to evaporate.

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26

Play fails to start even when [

] (PLAY)

is pressed.
Play starts but then stops immediately.

• Insert the disc correctly with the label facing up.
• The disc is dirty.
• You tried to play a blank disc or unplayable disc on this unit.

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26

2, 3

Cannot eject disc.

• The unit may have a problem. While the unit is off, press and hold [

] and [

] on

the main unit at the same time for about 5 seconds. Remove the disc and consult the dealer.

Startup is slow.
When the unit is turned on, audio and
video output takes a long time.

• Startup takes time in the following situations.

– Immediately after a power failure or the power cable is connected.
– When the unit is connected with an HDMI cable.

Cannot set “On” in “BD-Video 24p
Output”.

• Only when the unit is connected to the HDMI terminal of a TV supporting 24p can you

select “On”. In some cases where the unit is connected to a TV via an amplifier/receiver
through the HDMI terminals, you may not be able to select “On”. In this case, connect the
unit to a TV through the HDMI terminal and connect it to the amplifier/receiver through any
terminal other than HDMI.

20

The display is dim.

• Change “FL Display” in the Setup menu.

20

The elapsed time displayed is actually
less than the playtime.

• The displayed play time is converted from the number of frames at 29.97 frames (equal to

0.999 seconds) to one second. There will be a slight difference between the time displayed
and the actual elapsed time (e.g., actual one-hour elapsed time may display as approximately
59 minutes 56 seconds).

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