Technical assistance service, To book an engineer visit and product advice, Warranty conditions – Neff T21S36S1 Manuel d'utilisation

Page 8: We reserve the right to introduce changes, Used appliances and packaging, Environmentally-friendly disposal, Vice warranty conditions

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Technical Assistance Service

When contacting our Technical Assistance Service, please

provide the product number (E-Nr.) and production number

(FD) of the appliance. This information is given on the

specifications plate located on the lower section of the hob and

on the label in the user manual.
Please find the contact data of all countries in the enclosed

customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You can

therefore be sure that the repair is carried out by trained service

technicians who carry original spare parts for your appliances.

Warranty conditions

In the unlikely event that the appliance is damaged or does not

meet your expectations in terms of quality, please inform us as

soon as possible. For the warranty to be valid, the appliance

must not have been tampered with, or used inappropriately.
The applicable warranty conditions are those set out by the

company's representative office in the country of purchase.

Detailed information is available from retail outlets. Proof of

purchase must be presented to obtain the benefits of the

warranty.
We reserve the right to introduce changes.

Used appliances and packaging

If the

)

symbol is shown on the specifications plate, bear in

mind the following instructions:

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.

The packaging of your appliance has been manufactured using

only the materials which are strictly necessary to guarantee

efficient protection during transport. These materials are 100%

recyclable, thus reducing the environmental impact. You can

also contribute to caring for the environment by following the

advice below:

Dispose of the packaging in the appropriate recycling bin.

Before you get rid of an old appliance, make sure you disable

it. Contact your local authority to find out the address of your

nearest recycling centre to dispose of your appliance.

Do not pour used oil down the sink. Collect it in a sealed

container and take it to an appropriate collection point or,

failing that, place it in the rubbish bin (it will end up in a

controlled dump; this is probably not the best option, but it

will avoid contaminating ground water)

The burner immediately

switches off after releasing

the control knob.

The control knob was not held down for long

enough.

Once the burner is on, hold the control knob down

a few seconds longer.

The grooves on the burner are dirty.

Clean the grooves on the burner.

Fault

Possible cause

Solution

GB

0844 8928989

Calls from a BT landline will be charged at up to

3 pence per minute. A call set-up fee of up to 6 pence

may apply.

IE

01450 2655

0.03 € per minute at peak. Off peak 0.0088 € per

minute.

This appliance is labelled in accordance with European

Directive 2012/19/EU concerning used electrical and

electronic appliances (waste electrical and electronic

equipment - WEEE). The guideline determines the

framework for the return and recycling of used

appliances as applicable throughout the EU.

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