Cleaning and maintenance, Cleaning, Caution – Neff T21S36S1 Manuel d'utilisation

Page 7: Maintenance, Trouble shooting, Cleaning and maintenance cleaning, Ting

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7

Cleaning and maintenance

Cleaning

Once the appliance is cool, use a sponge to clean it with soap

and water.
After each use, clean the surface of the respective burner parts

once they have cooled down. If any residue is left (baked-on

food, drops of grease etc.), however little, it will become stuck

to the surface and more difficult to remove later. The holes and

grooves must be clean for the flame to ignite properly.
The movement of some pans may leave metal residue on the

pan supports.
Clean the burners and pan supports using soapy water and

scrub with a non-wire brush.
If the pan supports are fitted with rubber rests, ensure that

these are also cleaned. The rests may come loose and the pan

support may scratch the hob.
Always dry the burners and pan supports completely. Water

droplets or damp patches on the hob at the start of cooking

may damage the enamel.

After cleaning and drying the burners, make sure the burner

caps are correctly positioned on the diffuser.

Caution!
Do not use steam cleaners. This could damage the hob.

Maintenance

Always clean off any liquid as soon as it is spilt. This will

prevent food remains from sticking to the hob surface and you

will save yourself any unnecessary effort.
Do not leave acidic liquids (e.g. lemon juice, vinegar, etc.) on

the hob.
Due to the high temperatures endured, the wok burner and the

stainless steel zones (grease drip tray, burner outline, etc.) can

change colour. This is normal. After each use, clean these

areas with a product that is suitable for stainless steel.
It is recommended that the cleaning product available from our

Technical Assistance Service (code 464524) is used regularly.

Trouble shooting

Sometimes certain faults detected can be easily resolved.

Before calling the Technical Assistance Service, bear in mind

the following advice:

Place the pans on the pan

supports, never directly on the

burner.
Make sure that the pan

supports and burner caps are

correctly positioned before

using the appliance.

Pans should be placed on the

hob carefully.
Do not strike the hob and do

not place excessive weight on

it.

Fault

Possible cause

Solution

The general electrical sys-

tem is malfunctioning.

Defective fuse.

Check the fuse in the main fuse box and change it

if it is damaged.

The automatic safety switch or circuit breaker has

tripped.

Check the main control panel to see if the auto-

matic safety switch or circuit breaker has tripped.

The automatic switching

on function does not work.

There may be food or cleaning products stuck

between the ignition sparkers and the burners.

The space between the ignition sparker and the

burner must be clean.

The burners are wet.

Dry the burner caps carefully.

The burner caps are not correctly positioned.

Check that the burner caps are correctly posi-

tioned.

The appliance is not earthed, is poorly connected

or the earthing is faulty.

Contact the installation technician.

The burner flame is not uni-

form.

The burner components are not correctly posi-

tioned.

Correctly place the parts on the appropriate

burner.

The grooves on the burner are dirty.

Clean the grooves on the burner.

The gas flow is not normal

or there is no gas.

The gas supply is blocked by gas taps.

Open all gas taps.

If the gas is supplied from a gas cylinder, check

that it is not empty.

Change the gas cylinder.

The kitchen smells of gas. A gas tap has been left on.

Turn off the taps.

Incorrect coupling of gas cylinder.

Check that the coupling is sound.

Possible gas leak.

Shut off the gas supply, ventilate the premises and

immediately notify an authorised installation techni-

cian to check and certify the installation. Do not

use the appliance until ensuring that there is no

gas leak in the installation or appliance itself.

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