Requesting assistance or service, For service or assistance in the u.s.a, If you need assistance – Whirlpool 2180633 Manuel d'utilisation

Page 17: If you need fsp® replacement parts, Requesting assistance, Or service

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Requesting Assistance or

Service

Before calling for assistance or service, please check “Troubleshooting” on page 16. It may
save you the cost of a service call. If you still need help, follow the instructions below.

For service or assistance in the U.S.A.:

If you need assistance* ...
"T" 1

Call Whirlpool Consumer As-

^ - sistance Center telephone

number. Dial toll-free from
anywhere in the U.S.A.:

1

-

800

-

253-1301

and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appli­
ance or, if service is necessary, recommend
a qualified service company in your area.

If you prefer, write to:

Mr. William Clark
Consumer Assistance Representative

Whirlpool Corporation
2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in

your correspondence.

provide after-warranty service, anywhere in the

United States. To locate the authorized Whirl­
pool service company in your area, call our
Consumer Assistance Center telephone num­
ber (see Step 1) or look in your telephone
directory Yellow Pages under:

•APPLIANCE-HOUSEHOLD-

MAJOR, SERVICE & REPAIR

- See: Whirlpool Appliances or

Authorized Whirlpool Service
{Example: XYZ Service Co.)

•WASHING MACHINES &

DRYERS, SERVICE & REPAIR

- See: Whirlpool Appliances or

Authorized Whirlpool Service

{Example: xyZ Service Co.)

3. If you need FSP®

replacement parts ...

FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool
appliance. FSP replacement parts will fit right
and work right, because they are made to the
same exacting specifications used to build

every new Whirlpool appliance.

To locate FSP replacement parts in your

area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number

in Step 1.

4. If you are not satisfied with

how the problem was
solved ...

• Contact the Major Appliance Consumer

Action Panel (MACAP). MACAP is a group

of independent consumer experts that
voices consumer views at the highest levels
of the major appliance industry.

• Contact MACAP only when the dealer,

authorized servicer, and Whirlpool have
failed to resolve your problem.

Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606

• MACAP will in turn inform us of your action.

*When asking for help or service:

Please provide a detailed description of

the problem, your appliance’s complete

model and serial numbers, and the
purchase date. (See page 2.) This
information will help us respond properly

to your request.

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