If you need assistance or service in canada, If you need service, How to obtain service – Whirlpool YMT8078SE Manuel d'utilisation

Page 42

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R E Q U E S T I N G A S S I S T A N C E O R S E R V I C E

If you need assistance or service in Canada:

1. If the problem is not due

to one of the items listed

in "Troubleshooting"^...

Contact the dealer from whom you

purchased your appliance,

or call the Inglis Limited
Consumer Assistance Centre
toll free, 8:30 a.m. - 6 p.m.
(EST), at 1-800-461-5681.

Please include a daytime phone number in

your correspondence.

2. If you need service^...

Contact your nearest Inglis Limited
Appliance Service branch or authorized
servicing outlet to service your appliance.
(See list on next page.)

When asking for help or service:

Please provide a detailed description of

the problem, your appliance’s complete

model and serial numbers, and the
purchase date. (See the “A Note to You”

section.) This information will help us
respond properly to your request.

How to obtain service

KEEP A COPY OF THE SALES RECEIPT SHOWING THE DATE OF PURCHASE. PROOF
OF PURCHASE WILL ASSURE YOU OF IN-WARRANTY SERVICE.

1. All service should be handled by an Authorized Service Centre. DO NOT return the

appliance to the retailer as they do not provide service.

2. Consult the list of Authorized Service Centres provided in this book and select the Service

Centre that is most convenient for you.

3. Take the microwave oven, with proof of purchase, to the nearest Authorized Service

Centre for servicing.

4. If it is not convenient for you to take the appliance directly, you may ship it prepaid and

insured. Be sure to enclose your name, address, daytime telephone number, a complete

description of the problem, and the proof of purchase along with the appliance. The unit
should be carefully packed in the original carton or alternately, in a suitable heavy card­

board carton to prevent damage. For service under warranty, your repaired microwave

oven will be returned to you prepaid and insured.

5. If your microwave oven is outside of the warranty period, please contact the Authorized

Service Centre for estimates and service options.

If you are unable to obtain satisfactory service in this manner or if you have other service
related inquiries, contact the Consumer Service Centre at 1-800-807-6777.

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