Panasonic DVD-C220D - Manuel (Page 48)

Troubleshooting
Before requesting service for this player, check the chart below for a possible cause of the problem you are experiencing. Some simple
checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your
dealer for instructions in U.S.A. or refer to the dealer from whom you have made your purchase to locate a convenient servicentre in
Canada.
[In U.S.A. consult PASC Authorized Servicenters for detailed instructions, call 1-888-PANA-DVD (1-888-726-2383) or visit our home
address www.panasonic.com/dvd for the address of an authorized factory servicenter. In Canada contact our Customer Care Centre
at 905-624-5505 or the CCC web site at www.panasonic.ca]
48
Symptom (Common) Remedy
No power. Insert the AC plug securely into the AC outlet.
The player is automatically set to the
standby mode.
To conserve power, the player is automatically set to the standby mode after
approx. 30 minutes have elapsed in the stop mode (Auto power-off function). Turn
the power back to ON.
•Play fails to start even when PLAY is
pressed.
•Play starts but then stops immediately.
•Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
•This player cannot play a disc other than DVD, Video CD and CD.
•The disc may be dirty and may require cleaning.
• Ensure that the disc is installed with the label side to be played facing upwards.
•A disc or other foreign object has fallen inside the player. Open the loading drawer
and remove the object.
Play of the DVD fails to start even when
PLAY is pressed. Sequential mode 2 is selected. Press SEQUENTIAL MODE to select sequential
mode 1.
No picture. •Ensure that the equipment is connected properly.
• Ensure that the VIDEO OUT SELECT switch is set to the appropriate position
according to the TV set to be connected. (See page 10.)
• Ensure that the input setting for the TV is “Video”.
•No sound.
• Distorted sound. • Ensure that the equipment is connected properly.
•Ensure that the input settings for the TV and stereo system are correct.
Picture is distorted during rapid advance
or rapid reverse.
The picture will be somewhat distorted at times: this is normal.
No key operation (by the main unit and/or
the remote control unit) is effective.
•Some operations may be prohibited by the disc.
• Press POWER to set the player to the standby mode and then back to ON.
Alternatively, press POWER to set the player to the standby mode, disconnect the
AC plug and then re-connect it. (The player may not be operating properly due to
lightning, static electricity or some other external factor.)
No 4:3 (16:9) picture. Choose the correct setup “6 TV Aspect" item which matches the TV set used.
No on-screen display. The “Off" setting is selected for “1 On-Screen Messages" in “4 On-Screen
Messages": select “On”.
No operations can be performed with the
remote control unit. •To conserve power, the player is automatically set to the standby mode after
approx. 30 minutes have elapsed in the stop mode (Auto power-off function).
Turn the power back to ON.
•Check the batteries are installed with the correct polarities (-f- and -).
•The batteries are depleted: replace them with new ones.
• Point the remote control unit at the remote control signal sensor and operate.
•Operate the remote control unit at a distance of not more than 23 feet (7 meters)
from the remote control signal sensor.
•Remove the obstacles between the remote control unit and remote control sensor.
On-Screen Menu Icons not displayed or
only partially displayed on the TV screen. Change the position of the On-Screen Menu Icons using “2 Color and Position" in
“4 On-Screen Messages” of the initial settings.
The loading drawer stops in the middle of
opening.
Turn the player off and then back on again.
If the loading drawer is opened enough, take out the discs at the front position to
prevent damage to the player or disc, and then turn the player off and then back on
again.
If you cannot solve your problem. U.S.A.: For customer service, please contact the Panasonic Customer Call
Center at 1-888-PANA-DVD (1-888-726-2383) or visit our home address
www.panasonic.com/dvd for further assistance.
Canada: To contact the nearest authorized Panasonic service centre, contact our
Customer Care Centre at 905-624-5505, or the CCC web site at
vww.panasonic.ca