Assistance or service – Whirlpool IBD550P Manuel d'utilisation

Page 15

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Oven cooking results not what expected

Is the appliance level?
Level the appliance. See the Installation Instructions.

Is the proper temperature set?
Increase or decrease temperature 25°F (15°C).

Was the oven preheated?
Wait for oven to preheat before placing food in oven.

Is the proper bakeware being used?
See “Bakeware” section.

Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.

Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.

Is the batter evenly distributed in the pan?
Check that batter is level in the pan.

Is the proper length of time being used?
Increase or decrease baking or broiling time.

Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.

Are baked items too brown on the bottom?
Move rack to higher position in the oven.
or
Decrease the oven temperature.

Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you
use only factory specified

parts. Factory specified parts will fit

right and work right because they are made with the same
precision used to build every new IKEA

®

appliance.

To locate factory specified parts in your area, call us or your
nearest designated service center.

In the U.S.A.

Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.

For further assistance

If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories U.S.A.

To order accessories, call the Whirlpool Customer eXperience
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.whirlpool.com and click on “Parts &
Accessories.”

Stainless Steel Cleaner & Polish

(stainless steel models)
Order Part Number 31462

All-Purpose Appliance Cleaner
Order Part Number 31662

In Canada

Call the Whirlpool Canada LP Customer Interaction Centre toll
free: 1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Use and maintenance procedures.

Accessory and repair parts sales.

Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:

Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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