Additional information – Sony SPP-ID971 Manuel d'utilisation

Page 41

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Additional Information

Additional Information

41

US

Symptom

You hear five short error beeps
and cannot store a number in
the Phone Directory.

Phone Directory dialing is
incorrect.

The caller’s name and/or
phone number does not appear
on the display.

The caller’s name and/or
phone number does not appear
on the display during call
waiting.

You cannot dial the number
from the Caller ID list.

The memory match function
does not work.

You cannot use visual massage
waiting service.

Remedy

• Make sure you follow the procedure for storing the

number correctly (pages 19).

• Make sure the number (including the tone and pause

digits) does not exceed 32 digits.

• Store the correct number (pages 19).

• Make sure you have subscribed to Caller ID service.
• Caller ID service may not work when the phone is

connected to a Private Branch Exchange (PBX).

• The call is made through company which does not

offer Caller ID service. “OUT OF AREA” will appear
on the display.

• The call was “blocked”. “PRIVATE” will appear on

the display.

• You have answered the call while “** RINGING **”

was displayed. Be sure to answer after the Caller ID
data is displayed.

• Make sure you have subscribed to “Caller ID with

Visual Call Waiting” service (page 35).

• Make sure nobody is talking with another phone on

the same telephone line.

• Make sure you entered your home area code correctly

(page 11).

• You may need to change the number of digits of the

phone number (page 33).

• This function may not work when the phone is

connected to a Private Branch Exchange (PBX).

• If the call is from an office which uses multiple lines,

the phone number may not match the number you put
in the memory.

• If you have stored the phone number with an outside

line access digit in the Phone Directory because the
phone is connected to a Private Branch Exchange
(PBX), the phone number will not match the Caller ID
data.

• Make sure you have subscribed to visual message

waiting service (see page 36).

• If you move or change your telephone company, reset

this phone (see page 37).

Phone

Directory

Caller ID

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