Sony IT-ID20 - Manuel (Page 44)

Additional Information 44 US
Symptom
You hear no dial tone.
The telephone does not connect
at all, even though the number
you dial is correct.
The phone does not redial.
The phone does not ring.
The NEW CALL/MESSAGES
lamp does not flash though you
get a new message.
You cannot store a number on a
ONE-TOUCH DIAL button or
in the Phone Directory.
The phone does not make a
one-touch dialing call.
One-touch dialing or Phone
Directory dialing is incorrect.
Remedy
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the dial mode is set correctly (page 9).
• Make sure the last dialed number is really the one you
want to dial.
• Make sure the number you last dialed (including the
tone and pause digits, if used) does not exceed 32
digits.
• The number you last dialed is erased.
• Set the RINGER LEVEL switch to H or L (page 19).
• When you pick up the handset, the NEW CALL/
MESSAGES lamp may not flash if the phone is located
near noise sources. Due to the MIC on the handset
picks up the noises, the phone cannot recognize the
tone of the visual message waiting service. In this
case, away the phone from noise sources.
• Make sure your home area code is entered (page 10).
• Make sure you follow the procedure for storing the
number correctly (page 20, 24).
• Make sure the number (including the tone and pause
digits) does not exceed 20 digits.
• You have pressed a ONE-TOUCH DIAL button for
which no phone number has been stored.
• Store the correct number (page 20, 24).
Troubleshooting
If you’ve experienced any of the following difficulties while using your
phone, use this troubleshooting guide to help you remedy the
problem. Should any problem persist, consult your nearest Sony
dealer.
Making/receiving calls
One-touch dialing
/
Phone Directory